About Emergency Oil Delivery & Emergency Burner Service in Queens

My heating oil burner has stopped working. Have I run out of heating oil?

There are lots of reasons why your oil burner might suddenly stop working but the most likely reason is that you have run out of heating oil. The first thing you should do is check your heating oil level – if you are out then call us and we will arrange an emergency delivery for as soon as possible. Then all you need to do is make sure you are available to accept the delivery.

Do I need an emergency oil delivery?

If your oil burner has stopped working then it is highly likely that you need an emergency delivery as soon as possible – this is particularly true if it’s an evening, at a weekend or during a holiday. We would never recommend that you try to manage until a regular delivery comes because that can be extremely dangerous, especially if the temperature is very low.

Where do you deliver?

We can provide emergency oil delivery to all residents in Queens NY.

Once I order my emergency oil how long will it take for my delivery to arrive?

After we receive your order it will take between 2 and 6 hours to deliver the oil.

How much will it cost?

Our oil prices are reasonable and competitive. Pricing depends on the current market so please contact us at (718) 713-8673   to schedule a delivery and get current pricing.

Please note that for all emergency fuel oil deliveries, including night time deliveries, holiday deliveries and out-of-hours deliveries, there will be a delivery fee.

Do I pay more for an emergency oil delivery?

Yes, because we dedicate our time and resources on an emergency delivery just for your home heating oil. It is not part of a bulk delivery during standard working hours.

Is it possible to cancel deliveries?

To cancel an order you must phone our office at least 12 hours before delivery. We will give you a cancellation number for the driver. Without this, you will be charged a one-off delivery fee. You cannot cancel a delivery when the driver is already at yiur address.

What means of payment do you accept for emergency delivery?

You can pay by credit card or cash – whatever is easiest for you.

How many gallons minimum is considered an emergency delivery? Or what is the minimum I can order for an emergency delivery?

Our minimum amount is 50 gallons of home heating oil.

How can I ensure I don’t run out of oil again?

Registering for an automated heating oil deliver service is a great idea to avoid potential hassle and discomfort in the future. This will mean you don’t find yourself in a situation where you run out of oil and risk damage to your burner.

Will it be cheaper or quicker if I live near the home heating oil terminal?

No matter where in Queens you live, you will receive a prompt and efficient delivery. Being closer to the terminal does not affect the price.

What do I do if my emergency oil delivery doesn’t arrive?

We aim to deliver all emergency oil deliveries within the agreed-upon time frame. In the very rare event that your delivery does not arrive, please contact our customer service team to find out what’s happening.

For 24-hour emergency oil delivery in Queens NY, call us now at (718) 713-8673   and we’ll be happy to help!